Since the start of the energy crisis, thousands of households have requested to have a smart meter installed with the intention of saving money on their skyrocketing energy bill. 

This increased demand has led to many of these homes having a smart meter fitted without the accompanying in-home display - a crucial device needed to see their usage.

A rising number of smart meter users have also reported problems with seeing their energy data on their in-home display. Last year, an article by MoneySavingExpert highlighted that British Gas smart meter customers hadn't been unable to access their data for over two months - during this time, the price cap rise pushed the average household’s energy bill up by a whopping 54%.

“I’ve not been able to see my readings with Scottish Power for over a year…and now with Loop I’ve got 18 months of data again…and in a better format that’s easier to read.” Loop User

So, if you’re a smart meter user who is trying to keep a closer eye on the energy you’re using and what it’s costing you, it has become increasingly difficult to keep on top of your usage. Especially, at a time when many are looking for ways to make savings. 

What is a smart meter in-home display? 

An in-home display (IHD) is a small digital display that links to your smart meter and shows your live energy use in cost and energy usage. The IHD is a free piece of tech that is given to you at the time your smart meter is installed and can look different depending on which energy supplier you’re with. Due to shortages of components, it's not uncommon for smart meters to be fitted without an in-home display

“The app is a considerable improvement on the smart meter display provided by the utility company.” Loop User

Installing a smart meter and looking at your in-home display won’t in itself cut your energy bills, but understanding how you use energy will. Simply seeing how much your electricity use is costing you each day has an impact on how much you use. It’s called the “feedback effect” and on average, Loop users cut their electricity bill by 16% and their gas by 10%.

The smart meter tech cheat

If you’re one of the thousands of households who haven’t been given an in-home display, lost your in-home display, or simply want to get more from your smart meter data - Loop can help. 

Loop is a free energy-saving app that connects to smart meters through the central smart meter communications platform known as the Data Communications Company (DCC). 

This means Loop can access your energy data independently of your supplier and no in-home display is needed. Simply link Loop to your smart meter and see your energy usage on a clever smartphone app. 

Track your usage so you know exactly how much you're using and what it's costing you, get access to smart insights like how much you've spent today vs this week, see how your usage compares against other households, test how solar could work for your home, and more...all for free! 

“This app is great for monitoring electric usage and helping advise in ways to save money. I have almost halved my bill since using it.” Loop User

With the energy market in crisis and no cheap tariffs available, saving energy is the only way to cut your bill. Don’t let broken smart meter technology hold you back from making savings. 

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