All unit costs and calculations correct at the time of publication.

Are you having problems with your smart meter in-home display? Do you even have an in-home display? Here's how to keep on top of your usage

Since the start of the energy crisis, thousands of households have requested to have a smart meter installed with the intention of saving money on their skyrocketing energy bill. 

This increased demand has led to many of these homes having a smart meter fitted without the accompanying in-home display - a crucial device needed to see their usage.

A rising number of smart meter users have also reported problems with seeing their energy data on their in-home display. A recent article by MoneySavingExpert highlighted that British Gas smart meter customers have been unable to access their data for over two months - during this time, the price cap rise pushed the average household’s energy bill up by a whopping 54%.

“I’ve not been able to see my readings with Scottish Power for over a year…and now with Loop I’ve got 18 months of data again…and in a better format that’s easier to read.” Loop User

Are you having problems with your smart meter in-home display 1

So, if you’re a smart meter user who is trying to keep a closer eye on the energy you’re using and what it’s costing you, it has become increasingly difficult to keep on top of your usage. Especially, at a time when many are looking for ways to make savings. 

Say goodbye to bill shock

If you're having problems with your smart meter, you don't need to settle for higher bills. Keep on top of your usage with Loop, the free energy-saving smart meter app.

        • Is your in-home display not showing any data?
        • Have you lost your in-home display?
        • Is your in-home display broken?
        • Did you never have an in-home display installed?
        • Did your in-home display stop working after your supplier went bust?
        • Did your in-home display stop working after you switched suppliers?

Loop is a solution to these problems and more. Unlock your smart meter data in minutes on your smartphone and start saving today for free. 

I have a smart meter. Link Loop FREE!

What is a smart meter in-home display? 

An in-home display (IHD) is a small digital display that links to your smart meter and shows your live energy use in cost and energy usage. The IHD is a free piece of tech that is given to you at the time your smart meter is installed and can look different depending on which energy supplier you’re with. Due to shortages of components, it's not uncommon for smart meters to be fitted without an in-home display

“The app is a considerable improvement on the smart meter display provided by the utility company.” Loop User

Installing a smart meter and looking at your in-home display won’t in itself cut your energy bills, but understanding how you use energy will. Simply seeing how much your electricity use is costing you each day has an impact on how much you use. It’s called the “feedback effect” and on average, Loop users cut theirs by 10%. 

The smart meter tech cheat

If you’re one of the thousands of households who haven’t been given an in-home display, lost your in-home display, or simply want to get more from your smart meter data - Loop can help. 

Loop is a free energy-saving app that connects to smart meters through the central smart meter communications platform known as the Data Communications Company (DCC). 

Are you having problems with your smart meter in-home display 2

This means Loop can access your energy data independently of your supplier and no in-home display is needed. Simply link your smart meter and see your energy usage on a clever smartphone app. Track your gas and electricity usage over hours, days, weeks, months and years. Then, see easy ways to useless.  

“This app is great for monitoring electric usage and helping advise in ways to save money. I have almost halved my bill since using it.” Loop User

With the energy market in crisis and no cheap tariffs available, saving energy is the only way to cut your bill. Don’t let broken smart meter technology hold you back from making savings. 

• • •

With Loop, you can find out how you use electricity, then make smart decisions about using less. 

Got a smart meter? Great news! Link the Loop app and enjoy full access to all Loop benefits for free, no purchase required. 

I have a smart meter. Link Loop FREE!

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